A personal blog/website from Cllr John Hunt

Feeling vulnerable, worried about a relative or friend? Deane Helpline could be the solution.

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For this month’s (Feb 2018) Community News article, it was my great pleasure to interview Deane Helpline’s Telecare Services Team Manager Sarah Hill.

The Deane Helpline is a 24/7 emergency alarm service, responding to your call for help at a touch of a button, using a Lifeline alarm unit which is installed in your own home using an existing telephone socket.
Whether it is a major emergency or a minor worry, the Deane Helpline Control Centre will assess your call and establish if the emergency services should be called immediately, dispatch our Emergency Response Officer or contact your Doctor, relative or carer, if more appropriate.

Feeling vulnerable? Are you or a family member looking for peace of mind? If so I’d strongly advise you to watch the video below, in which Sarah explains all about this remarkable service provided by Taunton Deane Borough Council, and run by a compassionate team of dedicated staff, who clearly enjoy the valuable work that they do.

Contact Deane Helpline on 01823 257185 or lifelinemessages@tauntondeane.gov.uk

I’d like to thank Sarah, Julie Foster-Burnell, Lisa Loker and Matt Smith for their time and for making me so welcome.

John Hunt

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